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Salvatore

Creative Meal Prep Education

Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information at Salvatore.

Effective Date: January 15, 2025 | Last Updated: January 8, 2025

Introduction and Scope

Salvatore ("we," "us," or "our") operates sallvatore.org as a creativity platform focused on meal prepping education and community building. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to all users of our platform, including visitors, registered members, and participants in our learning programs. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect information you provide directly to us, as well as certain information automatically when you interact with our platform. Here's what we gather and why:

  • Personal Identification Information
    Name, email address, phone number, and mailing address when you register for programs or contact us directly.
  • Account and Profile Data
    Username, password, profile preferences, dietary restrictions, and learning progress within our meal prep programs.
  • Communication Records
    Messages you send us, feedback forms, survey responses, and records of support interactions.
  • Usage and Technical Data
    IP address, browser type, device information, pages visited, time spent on site, and interaction patterns with our content.
  • Educational Progress Information
    Course completion status, quiz results, participation in community discussions, and engagement with learning materials.

How We Use Your Information

We use the information we collect for legitimate business purposes that enhance your experience with our meal prep creativity platform. Our primary uses include providing educational services, improving our platform, and maintaining communication with our community.

Specifically, we use your data to deliver personalized learning experiences, track your progress through our programs, send educational newsletters and program updates, respond to your inquiries and support requests, and analyze usage patterns to improve our content and user experience.

We also use aggregated and anonymized data to understand trends in meal prep education, develop new course content, and share insights about healthy eating habits and food preparation techniques with our community.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances that are necessary for our operations or required by law.

We work with trusted service providers who help us operate our platform, including email marketing services, payment processors, website hosting providers, and analytics tools. These partners are contractually obligated to protect your information and use it only for the services they provide to us.

In cases where we're required by law, court order, or government regulation to disclose information, we'll comply with legal requirements while protecting your privacy to the fullest extent possible. We may also share information if necessary to protect our rights, property, or safety, or that of our users or the public.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights in a timely and transparent manner.

Access Your Data

Request a copy of the personal information we hold about you, including how we collected it and how we're using it.

Correct Inaccuracies

Ask us to update or correct any personal information that's inaccurate or incomplete in our records.

Delete Your Information

Request deletion of your personal data, subject to certain legal and operational requirements.

Limit Processing

Ask us to restrict how we use your information while we address any concerns you may have.

Withdraw Consent

Opt out of marketing communications or withdraw consent for data processing where applicable.

File Complaints

Contact the Privacy Commissioner of Canada if you believe we've mishandled your personal information.

Data Security Measures

We take the security of your personal information seriously and implement multiple layers of protection to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Encryption

All data transmission is protected using SSL/TLS encryption, and sensitive data is encrypted at rest.

Access Controls

Strict access controls ensure only authorized personnel can access personal information on a need-to-know basis.

Regular Monitoring

We continuously monitor our systems for security threats and vulnerabilities to maintain data integrity.

Secure Backups

Regular encrypted backups ensure data recovery while maintaining security standards.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

1

Account Information

Retained for the duration of your active account plus 2 years after account closure for legal and administrative purposes.

2

Educational Records

Course progress and completion certificates are maintained for 7 years to support transcript requests and verification needs.

3

Communication Logs

Support tickets and correspondence are kept for 3 years to maintain service quality and resolve ongoing issues.

4

Marketing Data

Newsletter subscriptions and marketing preferences are deleted immediately upon unsubscribe or within 30 days of account deletion.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage. We use both first-party cookies (set by us) and third-party cookies (set by our service providers).

Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics cookies help us understand how visitors interact with our site, while preference cookies remember your settings and choices. Marketing cookies may be used to deliver relevant content and track the effectiveness of our campaigns.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some features and functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by email (if you've provided one) and post a notice on our website.

We encourage you to review this Privacy Policy regularly to stay informed about how we're protecting your information. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Contact Us About Privacy

Have questions about this Privacy Policy or how we handle your personal information? We're here to help.

Email: info@sallvatore.org
Phone: +1 (819) 876-7796
Mail: 1500 Atwater Ave, Montreal, QC H3Z 1X5
Alexis Nihon Complex – Food Court, Lower Level

For privacy-related concerns, please include "Privacy Inquiry" in your subject line. We'll respond to your questions within 30 days as required by Canadian privacy law.